Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour response guarantee with all of our Linux hosting packages, meaning each assistance request you submit will be replied to in only 60 minutes maximum. Our support crew members have been taught to quickly solve any case and to offer you prompt advice on any difficulty that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is offered by a group of skilled experts who are prepared to answer your questions immediately. You’re able to speak with the technical support team by starting a tech support ticket from your Online Control Panel or by posting us an e–mail. On working days, you may as well call us on the telephone or make use of the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • 1clickhosting has included an in depth information base into the Control Panel so as to get handy step by step details anytime. Each area of the Control Panel features its own contextual help area showcasing a group of how–to articles. We have also prepared training videos to ensure that you get a far better idea of precisely how to complete any presented procedure.